新时代职业英语酒店英语Unit 6.pptxVIP

Chinese Restaurants Unit 6 Can you name the tableware in the picture? fork, plate, spoon, chopsticks, placemat After learning this unit, you’ll be able to: Book a table Receive guests Take orders Recommend dishes 目录 Contents 1 Mind Map What job positions are there in a restaurant? (1) chef (2) restaurant manager (3) waiter/waitress 2 Background Information Match the service steps with the pictures. recommending dishes taking guests to the table taking orders dealing with the bill 01 crisp hot Write each of the words under the corresponding picture. Background Information 2 bitter salty sour sweet 3 Doing in the Scene Scene 1 Booking a table Task 1 Listen to the dialog and fill in the blanks in the information card. Great Wall Restaurant 2 Phoenix Hall 7:30 p.m. 听力原文 Tip 3 Doing in the Scene Task 2 Listen to the dialog again and find out how the hostess communicates with the guest to get the following information. 听力原文 Scene 1 Booking a table May I have your name? How many people in your party? At what time can we expect you? Would you like a table in main dining area or a private room? May I have your telephone number? 3 H: Good morning, Great Wall Restaurant. May I help you? G: Good morning. I’d like to book a table for dinner. H: Certainly. How many people are there in your party? G: Two, my wife and I. H: At what time may we expect you? G: Around 7:30 this evening. H: Would you like a table in the main dining area or a private room? G: I’d prefer a private room. 中文翻译 Doing in the Scene H: No problem. Phoenix Hall should be good for you. May I have your name and phone number, please? G: Brant Green and the number is 6688-1020. H: Mr. Green. 6688-1020. Thank you. We’ll hold your table till 8:00 p.m. and we hope you arrive on time since it’ll be peak time. G: OK. H: I’d like to confirm your reservation: Phoenix Hall for Mr. Brant Green at 7:30 p.m.; phone number 6688-1020. Is that correct? G: Yes, it is. Thank you. H: You’re welcome, Mr. Green.