(6.5.1)--轨道驿站6.1-6.4(中英).pdfVIP

轨道交通概论（中英双语） 轨道驿站 6.1 客运服务HSR station service 所谓客运服务，就是在客运工作中，为最大限度地满足旅客的旅行需求，而提供安全、 舒适、准确、高效、便捷的劳务活动，实现从始发地到目的地唯一的全程服务。 客运服务树立“以人为本，旅客至上”的服务理念，实现安全正点、方便快捷、设备良 好、环境整洁、饮食卫生、文明服务的质量目标。 The so-called HSR station service is to provide perfect service throughout the journey from the departing city to the destination to meet the needs of passengers to the greatest extent. The concept of people-oriented and passengers come first is adopted in HSR station service, with the goal of safety, punctuality, convenience, swiftness, clean and tidy environment, hygienic diet and so on. 1 Introduction to Rail Transportation ( Chinese-English edition) Find Out More 轨道交通概论（中英双语） 轨道驿站 6.2 - Consignment 货运服务托运 铁路托运乃是一种陆上运输方式，以两条平行的铁轨引导火车。铁路托运是其中一种最 有效的已知陆上交通方式。铁轨能提供极光滑及坚硬的媒介让火车的车轮在上面以最小的摩 擦力滚动。目前的铁路托运包括铁路快件托运和铁路慢件托运。 Railway consignment is a means of land transportation, with two parallel tracks guiding the train. Railway consignment is one of the most effective land transportation modes known by people. Railway tracks provide an smooth and hard medium on which train wheels roll with minimal friction. At present, railway consignments include express and ordinary consignments. 2 Introduction to Rail Transportation ( Chinese-English edition) Find Out More 轨道交通概论（中英双语） 轨道驿站 6.3 - Freight transport service—Marshalling station 货运服务编组站 铁路编组站是在铁路网上办理货物列车解体和编解作业，并为此设有比较完善的调车设 备的车站。它的任务主要是编解不同类型包括小运转本地区车流在内的各种货物列车；供应 列车动力 (机车)，整备、检修、保养机车，处理机车临时故障；货车的日常技术检查和摘 车或不摘车修理等。为适应编解作业需要，铁路编组站设有较多的线路(到发线、牵出线、 机车走行线和站修线等)和各种车场(编组场、到发场、货场、辅助车场等)、机械化或自动 化调车驼峰、机车整备和检修、车辆检修等设备。 A railway marshalling station is one