暨南大学组织行为学基础课件05.pptVIP

StressChapter 5 Class AgendaStress definedTypes of stressorsWhat can you do?What can organizations do?How important is stress?Best practices Why Are Some EmployeesMore Stressed than Others? StressDefinitionA psychological response to demands where there is something at stake and where coping with the demands taxes or exceeds a person’s capacity or resourcesDo you want a stress-free job? StressWhich jobs are more and less stressful, in general? StressWhich jobs are more and less stressful, in general? Transactional Theory of Stress Work StressorsChallenge stressorsTime pressureWork complexityWork responsibility 16Challenge StressorsHow much stress do the following cause you in your classes?1. The number of projects/assignments in your classes. __________2. The amount of time spent working on projects/assignments for your __________ classes.3. The difficulty of the work required in your classes. __________ 4. The volume of coursework that must be completed in your classes. __________ 5. The time pressures experienced for completing work required in your __________ classes. 1 2 3 4 5 NO A LITTLE SOME QUITE A BIT A GREAT DEAL STRESS STRESS STRESS OF STRESS OF STRESS Work StressorsOB on Screen: ArgoWhat makes Tony’s job (and his current project) so stressful? Work StressorsHindrance stressorsRole conflictRole ambiguityRole overloadDaily hassles 12Hindrance StressorsHow much stress do the following cause you in your classes?1. The amount of time spent on “busy work” for your classes. __________2. The degree to which favoritism rather than performance affects final _____