暨南大学组织行为学基础课件04.pptVIP

JobSatisfactionChapter 4 Class AgendaJob satisfaction definedValue-percept theoryJob characteristics theoryMood and emotionsHow important is job satisfaction?ApplicationTracking satisfaction levels Why Are Some EmployeesMore Satisfied than Others? Job SatisfactionA pleasurable emotional state resulting from the appraisal of one’s job or job experiencesIt is based on both cognition (calculated opinions of your job) and affect (emotional reactions to your job)Affect colors cognition, and vice-versa Surveys show that satisfied employees are becoming more and more rare.In U.S., only 45% people were satisfied with their jobs, down from 61% two decades ago.How to explain that? Job SatisfactionWhat kinds of things do you value in a job--what is it that makes you satisfied?Values: are those things that people consciously or subconsciously want to seek or attain. Value-Percept TheoryDoes your job supply what you value?Dissatisfaction = (Vwant-Vhave) x (Vimportance) Value-Percept TheoryDoes your job supply what you value?It means that job satisfaction depends on whether you perceive that your job supplies the things you value.Dissatisfaction = (Vwant-Vhave) x (Vimportance) Value-Percept Theory The Work ItselfWhat kinds of work are especially satisfying?Job Characteristics TheoryJobs are more intrinsically enjoyable when work tasks are challenging and fulfillingFive “core job characteristics” combine to make some jobs more rewarding than others Job Characteristics TheoryCore job characteristicsProject manager 24Growth Need Strength1. Stimulating and challenging work. __________2. Chances to exercise independent thought and action in my job. __________3. Opportunities to learn new things from my work. __________ 4. Opportunities to be creative and imaginative in my work. __________ 5. Opportunities for persona