hnd商务文化与策略.docxVIP

Section 2: Organizational culture Explain the organization culture in JD Wetherspoon in terms of “shared valued” and “taken for granted assumptions” in an organization. You should illustrate your explanation with ONE example of each element from the case study. For each example, you should say why it illustrates this aspect of organizational culture. Organizational culture consists of Artefacts, Espoused values and Basic underlying assumptions. Espoused values include strategies, goals, slogans, mission statements, etc, expressed by the members of the organization. Basic underlying assumptions include unconscious taken for granted beliefs, thoughts, perception, etc-the source of values and action. For examples, the company motto of JD Whetherspoon is ‘cleanliness, beer, service and maintenance’. Because of ex isting of the motto, all the staff and managers’ behavior will be regulated. So it belongs to shared values of JD Wetherspoon. Another is JD Wetherspoon has claimed that people are its best asset is also belongs to it. Policies such as lifelong training and lifestyle guarantee are reflected JD Wetherspoon place great important on their staff, it will form a shared value that people in this company are important. Another aspect of organization culture in JD Wetherspoon is when Euro is causing some adverse influence on pound, Tim Martin, the founder of JD Wetherspoon printed 500,000 beer mats and put up 10,000 ‘save the pound’ posters to encourage customers to think about the issue while they drink. Tim Martin’s behavior without any consideration, as he doesn’t know Union leaders and others condemned his actions. This is belongs to unconscious taken for granted of JD Wetherspoon. Routines: People in JD Wehtersponn from all kinds of different backgrounds will know about that everyone in this company will have a chance to be a manager only if you can keep patient and work hard all the time. Of course, all about this no one will tell them directly. Another key aspec