现代物流-英文版测试题-第一章物流概述.docVIP

现代物流-英文版测试题-第一章物流概述 TEST BANK CHAPTER 1: AN OVERVIEW OF LOGISTICS Multiple Choice Questions (correct answers are bolded) 1.Logistics clearly contributes to ___________ and ___________ utility. a. time; place b. form; time c. place; form d. possession; time [LO 1.1: To discuss the economic impacts of logistics; Moderate; Application; AACSB Category 3: Analytical thinking] 2.___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product. a. Time b. Place c. Form d. Possession [LO 1.1: To discuss the economic impacts of logistics; Easy; Concept; AACSB Category 3: Analytical thinking] 3.___________ utility refers to having products available where they are needed by customers. a.Possession b.Time c.Place d.Form [LO 1.1: To discuss the economic impacts of logistics; Easy; Concept; AACSB Category 3: Analytical thinking] 4.All of the following are types of economic utility except: a.time. b.production. c.place. d.possession. [LO 1.1: To discuss the economic impacts of logistics; Moderate; Synthesis; AACSB Category 3: Analytical thinking] 5.“How well a company does what it says it’s going to do” represents ___________. a.efficiency b.productivity c.quality d.effectiveness [LO 1.2: To define what logistics is; Easy; Concept; AASCB Category 3: Analytical thinking] 6.What concept refers to “how well company resources are used to achieve what a company promises it can do”? a.efficiency b.productivity c.reengineering d.effectiveness [LO 1.2: To define what logistics is; Easy; Concept; AASCB Category 3: Analytical thinking] 7.Every customer getting the same type and level of logistics service refers to ___________. a.tailored logistics b.mass logistics c.effectiveness d.efficiency [LO 1.2: To define what logistics is; Easy; Concept; AASCB Category 3: Analytical thinking] 8.Which of the following is not a reason for the increased importance of logistics? a.growing power of manufacturers b.reduction in economic regulation