计算机英语-完整对话.pptVIP

Contents;What do you say when forwarding a call?;Announcing the name of your company/ department;“Thank you for your interest in … ”(for potential customers);“…your customer ID number please? ”(for existing customers);Michael;Try solving the problem;Oral practice;专业词汇;对新客户的电话转接;对老客户电话转接;Dictation A;Dictation B;Summary;THE ENDContents;What do you say when forwarding a call?;Announcing the name of your company/ department;“Thank you for your interest in … ”(for potential customers);“…your customer ID number please? ”(for existing customers);Michael;Try solving the problem;Oral practice;专业词汇;对新客户