Book7Unit3-a-letter-of-complaint---精品课件下载.pptVIP

Enjoy a video Dialogue 1 1) I’m sorry but we weren’t ______ ________ with the tour. 2) Well, it was ____ wet that we ________ go outside…My two kids ___ _____ ___________. very happy couldn’t are very disappointed so Dialogue 2 1) Yes, the whales were awesome but I’m feeling ____ _______. 2) I’m sorry but that’s not_____ _______. I now have to make another airline booking and I have no idea whether there’ll be any seats available. I’d like a full refund. very annoyed good enough Dialogue 2 1) Excuse me, the tour wasn’t what my husband and I ____ ________and we’d like a refund please. 2) I’m afraid that’s no____ ___ us as we’re visitors to this area and we’re leaving tomorrow morning. 3) Well, actually, we’d like a __________. had expected good for full refund I’m very disappointed with… I’m feeling annoyed with … I’m not happy about I’m unsatisfied with… I’m afraid…is so…that… Useful expressions: A letter to the headmaster complain Taste Quality Variety of food Service Amount … With your partner, make complaint about the school dining hall. Remember to give your reasons. Variety It is so limited that I’m sick of eating the same food every day. Food ________in our school canteen is _______, and sometimes we even find ______ in the dishes and soup. unsatisfied with the ______of meat, especially beef and mutton Quality Poor service I’m feeling annoyed with… The working staff is________ to us students sometimes. I’m afraid…is not good enough, which needs ________(improve) ingredient Structure 3 aspects of complaint and reasons expected solution Beginning : Ending: Hope Thanks Brief self-introduction writing purpose Structure Body Linking words: first of all, what’s worse, besides, at last 根据讨论的内容，请你给校长写封投诉信，反映学校食堂的问题，以及需要改进的地方。并给出至少三个不满意的原因。 要求： 1，词数100词左右。 2，注意连贯和卷面。 Listening ，Speaking Writing Unit 3 Under the sea A Letter of Complaint whale watching tour Contents Survey Quest