《旅游英语》第二章.pptxVIP

;;;;;;;1. Confirming Arrival Time Reconfirm the accurate scheduled time and flight number two hours before heading for the airport or station. You must show up at the airport or station at least 30 minutes early to give yourself more time to arrange for uncertainties, for example, guests arriving ahead of time.;;4. Showing the Tourists to the Coach You should remind the tourists to count their luggage and show them to the waiting coach politely. 5. Going to the Hotel You should recheck the number of the tourists with the tour leader after everybody gets on the coach. On the way to the hotel, you can make use of this period to deliver a welcome speech, and introduce the hotel where the tourists are staying. You should tell the tourists the parking place, gathering time and the license plate number before getting off the coach.;confirm v. 确认；确定；证实 reconfirm v. 再确认 accurate adj. 精确的 visible adj. 明显的，可见的 assemble v. 集合；聚集 luggage n. 行李 deliver v. 发表，交付；递送 tour leader 领队;1. keep in mind 记住 2. show up 露面，出现 3. Report to your company immediately in case the number of tourists is not consistent with the one in the schedule. 句中in case意思为“假使”；the number of后跟可数名词复数，作主语时，谓语动词用单数形式；be consistent with意思为“与……一致”。;;;;;;;;;;;;;representative n. 代表 enormous adj. 巨大的 impression n. 印象 professionalism n. 职业水准 indelible adj. 难忘的 brief adj. 简明的 attraction n. 有吸引力的地方 local adj. 当地的; Words and Expressions;;;;;;;;;; 欢迎词是导游与客人正式沟通的开始，是导游开宗明义的讲话，它是导游语言服务的序曲。一般由称谓、正文和结语三部分构成。应该包括以下内容： 1. 导游应代表旅行社问候游客，并对他们的到来表示热烈的欢迎。 2. 导游应该向游客作自我介绍，同时还要介绍司机。 3. 向游客表达会提供优质的服务、尽自己所能满足游客的要求的诚意。 4. 简要的介绍游客即将下榻的饭店及行程的安排。 5. 结束语，一般都是祝愿游客旅行愉快。 欢迎词要有针对性，看对象说话。欢迎词具有礼仪性和介绍性，要简洁明了，热情洋溢。; Good morning, ladies and gentlemen. Welcome to Beijing! On behalf of Youth International Travel Agency, Beijing Branch, I’m glad to have all of you here. Please allow me to introduce my team first. I’m Liu Hong, and I’ll be your tour guide during you