质量管理知识简介.pptxVIP

Total cycle time reduction A business achieve total customer satissfaction when its workforceIs trained and empowered to concurrently apply total cycle time reduction tools and qulity improvement tools within cross-functional teamsEmbraces a continuous improvement process which supports measurements and rewards consistent with change objectives that adjust to customer needs Total cycle timeTotal ycle time is the actual time that passes from the time a customer expresses a need until the customer’s need is satisfied.CustomerrequestProduct/serviceForcustomer Total cycle time reduction-