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商务英语谈判课后作业
——案例分析
商务英语谈判案例分析
Example:
Dan smith was a bissiness who works on gymnasium equipment ,and it was the first
meeting between Robert Liu and him.In just a few minutes of the conversation, Robert Liu
felt that this big fellow with a straightforward appearance kept a mind of a cunning
rabbit .Known that the guy was skilled in this way ,he took great care in the negotiation.
In the first round ,their covercition was as follows:
D: Id like to get the ball rolling by talking about prices.
R: Shoot.,Id be happy to answer any questions you may have.
D: Your products are very good. But Im a little worried about the prices youre asking.
R: You think we about be asking for more?(laughs)
D: (chuckles) Thats not exactly what I had in mind. I know your research costs are high,
but what Id like is a 25% discount.
R: That seems to be a little high, Mr. Smith. I dont know how we can make a profit with
those numbers.
D: Please, Robert, call me Dan. (pause) Well, if we promise future business ――volume
sales――that will slash your costs for making the Exec-U-ciser, right?
R: Yes, but its hard to see how you can place such large orders. How could you turn over
so many? (pause) Wed need a guarantee of future business, not just a promise.
D: We said we wanted 1000 pieces over a six-month period. What if we place orders for
twelve months, with a guarantee?
R: If you can guarantee that on paper, I think we can discuss this further.But even with
volume sales, our coats for the Exec-U-Ciser wont go down much.
D: Just what are you proposing?
R: We could take a cut on the price. But 25% would slash our profit margin .We suggest
a compromise ――10%.
D: Thats a big change from 25! 10 is beyond my negotiating limit. (pause) An
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