处理异议问题常见客户.pdfVIP

Why do Customers have Objection Handlings • No knowledge • Demonstrate Knowledge •Worries - Do not understand • or Law • Competitors’ Landmine • Environment restriction • Other agenda © 2013 ServiceNow s 2 It’s our job •To find out Why did the Customer ask? © 2013 ServiceNow s 3 How To Address Objection Handling Dif