2023年全球银行客户调查报告.pptx

2

accenture

GlobalBankingConsumerStudy

Reignitehumanconnectionstodiscoverhiddenvalue

Introduction

Powerfulforces

createanurgent

needtoact

Itishardtoimagineatime

beforetelevision.Althoughmany

nowconsumecontentthrough

smartphonesandtablets,the

TVsethasfordecadesbeenthe

primarydevicethroughwhich

manyobtainednewsandwatched

theirfavoriteprograms.

GlobalBankingConsumerStudy

Opportunitiesaboundforbanksthatcanexplore

theartofthepossibleandreinventtheirenterprise

toincreasetheirrelevancetocustomersandsetanewperformancefrontierf