应用文写作之投诉信 课件-2025届高三英语一轮复习.pptx

;Theconversationbetweencustomerandseller;Whatdoyouthinkofthesellersattitudeandthequalityofthisstuff?;patient;WhatcanIdotosolvethisproblem?;Possiblesolutions;投诉信，是公民对某项服务或者商品发生不满时，所写的具名或匿名书面材料。

Aletterofcomplaintisawrittendocumentwrittenbyacitizenwhoisdissatisfiedwithaserviceorcommodity.;Whatistheformatofcomplaintletter?;;;;Dear________，

Iam________(自我介绍).Ifeelbadfortroublingyou,butIamafraidthatIhavetomakeacomplaintabout________(抱怨的事情)．

;;Iwouldappreciateitverymuchifyoucould________(提出建议和请求),andIwouldliketohavethismattersettledin________(设定解决事情最后期限)．

ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.

Yourssincerely,

LiMing

;;Dearsir,

Imsorrytotroubleyou.lhavetomakeacomplaint,BeacauseofIboughttheT-shirtyesterday.Hereismyreasons.

;WhenlreceivedtheT-shirt,Ifoundthatitscolorisugly.Inaddition,theT-shirtwasdifferentfromtheadvertisement.So,llookedforthemerchanttotalkaboutthisthing.Unfortunately,hisattitudewasnegativeandheignoredmyfeelings.lfeelterribleyesterdayandldon’tknowhowtodealwiththisthing.Thereasonwhylwanttocomplainisthemerchant’spessimisticattitude.

;WhenlreceivedtheT-shirt,Ifoundthatitscoloris(was)ugly.Inaddition,theT-shirtwasdifferentfromtheadvertisement.So,llookedforthemerchanttotalkaboutthisthing.Unfortunately,hisattitudewasnegativeandheignoredmyfeelings.lfeel(felt)terribleyesterdayandldont(didnt)knowhowtodealwiththisthing.Thereasonwhylwanttocomplainisthemerchant’spessimisticattitude.

;Inaword,lhopelcangetanewT-shirtinthreeday.Whatsmore,Imlookingforwardtoreceivethemerchant’sapology.

Sincerelyyours,

Tom;;★Compulsorytask:

假如你是李华,上周你在网上购买了一个行李箱,但是收到后发现存在质量问题,请你给该网站负责人MrSmith写一封信,内容包括:

1.反映质量问题;

2.你的诉求。

注意:

1.词数:80左右;

2.可适当补充细节,以使行文连贯。