新乘英语指引座位.pdfVIP

CONVERSAIONS

Whenthepassengersareboarding,theFlightAttendantsmayhave

conversationswiththepassengersinthesituationsbelow:

Helpingtodirectthepassengerstotheirseats;

Helpingtoarrangepassengers’baggage;

Distributingserviceitemslikepillowsorblankets;

Conductingsafetyinspection;

FlightDelay;

Listen,fillintheblanks,answerthequestionsandpracticethe

followingconversations.

SeatArrangement

SeatArrangement

(1)TheAssignedSeatOccupiedbyOtherPeopleorSittinginthe

WrongSeat

(PAXA):Excuseme,ma’am,myseatis18C,butit’salreadybeen

_______bysomeoneelse.Couldyouhelpmewithit?

(FA):Sure,pleasestayhereforafewseconds.

(PAXA):Thankyou.

(FA):Excuseme,sir.CanItakealookatyourboardingpass

please?

(PAXB):Hereitis.

(FA):Sir,yourseatnumberis17Candthisis18C.

(PAXB):Oh,that’sright.Iamsorry.I’llgetbacktomyseatnow.

(FA):Thankyouforyourcooperation.Wouldyoulikemetohelp

youwith______________?

(PAXB):No,thankyou.I’lljustleaveitthere.Thanks.

(FA):Youarewelcome.

(2)RequesttoUpgrade

Youwillhearaconversationbetweenapassengerandaflight

attendant.Listentotheconversationandanswerthe

followingquestions.

1.Whydoesthepassengerwanttoupgrade?

_________________________________________________

_________________________________________________

2.Cantheupgradebedoneduringtheflight?Ifnot,wherecanitbe

done?

_________________________________________________

_________________________________________________

Listenagainandcompletethemissingpartsinthe

conversatio