日本OEM质量要求课件.pptVIP

最客的期望GoodQuality客期望EndCustomersExpectation价格CheaperPrice快速FasterSpeedF我是否达到/超越了最用的期望？FCanSiemensVDOexceedendcustomersexpectation??SiemensVDOAutomotiveAG2005|Name|DepartmentOEM要求CCYY-MM-DD2

客期望零缺陷的十个关QualityFirstprinciple量第一原GENCHISpeedup快速反GENBUTSU到去，地物Customerspointofview.站在客角度看POKAYOKE防措施零缺陷Qualityisbuildupatprocess量来自程YOKOTEN分享Visualcontrol可化控制KAIZEN持改善Longtermvision期略#3

No1:量第一原Qualityisthefirst什么量第一?日本OEM信出众的量是得市的关最客的期望/信任出众的量日本公司花大量的所有雇都日本工的量意非常高高量意的培并被要求持改善成本在量改善以及工的教育培中因此，即使供商的价格很有，n如果他的量达不到客需要，就无法成合作伙伴?SiemensVDO能做到如此格的要求??SiemensVDOAutomotiveAG2005|Name|DepartmentOEM要求CCYY-MM-DD4

No1:量第一原案例1:TOYOTAScorelistatRFQYARISMY2005nTMCSiemensVDO的打分：O=GoodIfdesignPCBhas“noisefree”?XXXDesignCoreconceptIfCorePCBhasanycarryoverconstraintforanaloguemeter△=AcceptableX=NotgoodResponsetoPrototypeDesignManufacturingX?○?○XCantheallTest(TSC3500,3501,7010,7019)beperformedinternally?Cantheelectromagneticwavetestscertification(TSC7025,7026)beperformedinternally?ActualvehicletestevaluationIlluminationEvaluationbyNoisesimulations(i.e.FEM)Heat?○RigidityDesignXXResponsetoManufacturingS.O.P(Goguchi)CantheallTest(TSC3500,3501,7010,7019)beperformedinternally?Cantheelectromagneticwavetestscertification(TSC7025,7026)beperformedinternally?Actualvehicletestevaluation?○?QualityClaimrate(field,0mile)XFactorymanufacturingqualityprocessGuestEngineer○△△SupplierDesigncommunicationCorporationsUnderstandingToyotawayofworkingIfsupplierdoToyotaevaluationas1stpriorityBRAD“BusinessReformAdvanceDevelopmentSpecificationunderstandingX△XXXRFQvalidation(?COMsize)XTSCunderstandingPointraring--TOTALSpecialnote--?行客，找到不足并改善！?SiemensVDOAutomotiveAG2005|Name|DepartmentOEM要求CCYY-MM-DD5

No2:快速反Speedup(Quickresponse)快速反堵措施的行速度分析告的交速度缺陷的反速度生/市不良品的分析速度改善的速度反慢致：制造缺陷品并在市流通造成索或花服成本失去客信失去合作机会?因此：速度=持久利Speed=ConstantProfit6

No3:与客位思考(CustomerSatisfaction)如何站在客的角