英语的商业信件.pdfVIP

IwasveryconcernedwhenIreceivedyourletterofyesterdayconplainingthatthecentralheating

systeminyournewhousehasnotbeencompletedbythedatepromised.

OnreferringtoourearliercorrespondenceIfindthatihadmistakenthedateforcompletion.The

faultisentirelymineandideeplyregretthatitshouldhaveoccurred.

Irealizeonlytoowelltheinconveniencemyoversightmustbecausingyouandwilldoeverything

possibletoavoidanyfurtherdelay.Ihavealreadygiveninstructionsfortheworktohavefirst

priorityandtheengineersworkingonthejobwillbeplacedonovertime.Thesearrangements

shouldseetheworkcompletedbynextweekend.

我收到你昨天的信，有关你所抱怨的你新家中的中央系统之暖气之未能如期完成之事，我十

分关切。

经查阅我们的书信，我已发现原来是我把完工日期看错了，这完全是我的错。我很抱歉会发

生这件事情。

我十分了解，由于我的疏忽，必定引起了你的不便。我将尽可能避免再有任何延误。我已经

指示，要他们第一优选办理这件工作。我们的工程师将加班赶工来完成它。相信在如此安排

之下，下周末即可完工。

Steadilyrisingpricesoverthepastfewyearshavebeenamatterofcommonexperienceanditwill

cometoyouasnosurprisethatourowncostshavecontinutedtorisewiththegeneraltrend.

Recentdevaluationofthecurrencyhasbeenanimportantfactoronraisingthepricesofimported

rawmaterials,ofwhichwearelargeusers.Arecentnationalwagesawardhasaddedtoourlabour

costs,increasedstillfurtherbyconstantlyrisingoverheads.

Untilnowwehavebeenabletoabsorbrisingcostsbyeconomiesinotherdirections,butnowfind

thatwecannolongerdoso.Increasesinourpricesarethereforeunavoidable.Thenewpriceswill

st

comeintoforceon1Octoberandrevisedprice-listsarenowbeingprepared.Assoonastheyare

readyweshallbesendingcopiestoallourcustomers.

Wecanonlysaynowhowsorrywearethattheseincreasesshouldhavebeenforceduponus,but

wecanassureyouthattheywillnotamounttoanaverageofmorethanaboutfivepercent.As

generalpriceshaverisenbynearlytenpercentsincet