Working Through Differences：工作中的差异.ppt

“EverythingGetsDonethroughPeople”:

CreatingEffectiveCollaborationsandTeams11/9/09JanetBickelCareerandLeadershipDevelopmentCoach

InSmallGroup:

Taketurnsdescribingatimeinwhichyouexperiencedacollaborationorgroupworkthatresultedinagoodproductandalearningopportunityformostinvolved.

whatdidyoudoorbringtothisopportunity?whatdidothersdothatmadeadifference?whatlessonsdoyoutakefromthisexperience?

TheScienceofTeamScience*growsfromneedtoenhancelarge-scalecollaborativeresearchandtotranscenddisciplinaryboundaries*dimensionsof“collaborationreadiness” -researchers’orientation -teammembers’earlierexperiencesworking together -leadershipskillsofdirectors/champions,eg *amelioratepower/statusdifferences *identifyassumptionsunderlyingtheirviews *promotedivergentthinking *fosterdevelopmentofcommonlanguage*BUTmany“embeddedstructures”interferewith“collaborationreadiness”[See:AmJPrevMed,August2008,Supplement]

DiagnosingTeamEffectiveness

*Whatareourstrengths?*Areourgoalsclear?*Dowehavetherightcomposition?*Dowehavetheinformationweneed?*Doweholdourselvesaccountable?*Howdowemanageconflict?*Howcanwehavemoreeffectivemeetings?

Self-Evaluation

[andskillstoseekfeedbackon]HowdoIdealwithchallengestomyideas?AmIincreasingmycapacitiesforfacingandhandlingconflict?DoIeffectivelyfosterdialogue?DoIsuccessfullymotivatepeopletoworktogether?HowgoodamIatdiscussingdifficultsubjectswithoutcausingdefensiveness?

CommunicationbeginswithListeningWhattendstopreventyoufrombeingfullypresent?Askopen-endedquestionsthatinvitetheothertogodeeper,eg“how,”“what,”“pleasegiveanexample”AccuratelyattuningtootherssavestimeONEMOUTHTWOEARS

AutomaticListeningRight/WrongWin/LoseAgree/DisagreeGood/BadEither/OrGenerativeListeningWhatcouldmakethatpossible?Whatcouldthatallowus