商务英语1形考任务5.pdf

商务英语1形考任务5

1.Toimproveyourservice。itis______.

2.Giving___isakeywaytobuild___.

3.Everybusinessandindividual___.3.Everybusinessandindividual___.

。。

alongdofnocontact.

5.LilyinformedthespeakerthatMikehadmadeamistake

andattemptedtocoveritup。resultingintheboss___.

6.___thatMikehadlearnedfromhismistakeandwouldnot

repeatit.

7.______mayhave___.

___。businessescansucceed.

9.Itisbettertoaddressanissueandgetitfixedratherthan

ignoringit.

10.Theindividualwastooafraidofbeingfiredtoadmittheir

mistake.

11.Thequality。ns。___inourcontractneedtobeclarified.

12:Accordingtothenresults。one-thirdofthegoodsdidnot

meettherequiredstandards.

13:Ifyoufailtofulfillthecontract。wereservetherightto

cancelit.

14:Wewilldoourbestto___.14:Wewilldoourbestto___.

二、听力理解：

1.WhydidDavidcallJohn?

A。___aparty.

B。Toaskforhishelp.

C。Tosharesomenewswithhim.

答案：B

二、阅读理解：

Itsclearthatsuccessandfailureareimportantandcommon

topics。Everybusinesshasitsownshareofboth。___:theyhave

aclearn。astrongteam。andawillingnesstotakerisks。Failure。

ontheotherhand。isoftentheresultofpoorplanning。lackof

resources。ora___.

答案：子问题1：T;子问题2：T;子问题3：F;子问题4：

T;子问题5：F

二、阅读理解：

SUCCESSANDFAILURE

Successandfailurearecommontopicsinthebusinessworld。

Successfulbusinessesshareseveralcharacteristics。includinga

clearn。astrongteam。anda___。lackofresources。oran___

tolearnfrombothsuccessandfailureinorderto___.

答案：子问题1：T;子问题2：T;子问题3：F;子问题4：

T;子问题5：F

二、阅读理解：

CLERK:Hello。BigCityElectricity。howmayIhelpyou

today?

CUSTOMER:Yes。Ireceivedmyb