外贸英语函电与实务操作考核试题集.docxVIP

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姓名所在地区

姓名所在地区身份证号

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注意事项

1.请首先在试卷的标封处填写您的姓名，身份证号和所在地区名称。

2.请仔细阅读各种题目的回答要求，在规定的位置填写您的答案。

3.不要在试卷上乱涂乱画，不要在标封区内填写无关内容。

一、外贸英语函电写作

1.询问报价

题目：HowdoIwritealettertoasuppliertoaskforaquoteonaspecificproduct?

解题思路：Thelettershouldincludedetailsabouttheproduct,thequantityneeded,andarequestforthesuppliertoprovideaquote.Itshouldalsobepoliteandprofessional.

2.发送订单

题目：Whatarethekeypointstoincludeinapurchaseordere?

解题思路：Theeshouldcontainaclearreferencetothepreviousmunication,detailedproductspecifications,quantity,price,deliveryterms,andarequestforconfirmation.

3.确认订单

题目：Howtodraftaconfirmationeforanorder?

解题思路：Theeshouldsummarizetheorderdetails,confirmthereceipt,agreeonthetermsandconditions,andexpressanticipationforthesuccessfulfulfillmentoftheorder.

4.询问运输事宜

题目：Whatshouldbeincludedinanetoinquireaboutshippingoptions?

解题思路：Theeshouldstatetheurgencyoftheshipment,requestdetailsonshippingcosts,modesoftransportation,andanyspecificshippingrequirements.

5.付款条款

题目：Howtodiscusspaymenttermsinabusinessletter?

解题思路：Thelettershouldoutlinetheacceptablepaymentmethods,discussthepaymentterms,andpossiblyprovidereasonsforthechosenterms,suchascredittermsorpreferredmethods.

6.发货通知

题目：Whatinformationshouldbeincludedinashipmentnotificatione?

解题思路：Theeshouldinformtherecipientoftheshipment,providetrackingdetails,expecteddeliverydate,andpossiblyofferassistancewithcustomsproceduresifneeded.

7.投诉处理

题目：Howtoposeaplaintletterinresponsetoafaultyproduct?

解题思路：Thelettershouldclearlystatethenatureoftheplaint,includerelevantorderinformation,specifytheexpectedresolution,andexpressthehopeforapromp