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2025年商务英语考试表达技巧试题及答案
姓名：____________________
一、多项选择题（每题2分，共20题）
1.Whichofthefollowingphrasesismostappropriateforexpressinggratitudeinabusinesscontext?
A.Thankyouverymuch.
B.Imdeeplyappreciative.
C.Thatsarealhelp.
D.Alloftheabove.
2.Inabusinessmeeting,whichofthesestatementsismosteffectiveinseekingasecondopinion?
A.Ibelieveweshouldreconsiderthatdecision.
B.Imnotsureaboutthisapproach.
C.Letsgetasecondopiniononthis.
D.Idontthinkthiswillwork.
3.Whennegotiatingabusinessdeal,howshouldyouexpressadesireforacompromise?
A.Imhopingwecanfindamiddleground.
B.Ithinkacompromisewouldbebestforbothparties.
C.Letstrytoreachaconsensus.
D.Alloftheabove.
4.Inabusinessletter,whichoftheseexpressionsismostappropriateforendingaletterwithapositivetone?
A.Ilookforwardtohearingfromyousoon.
B.Pleasedonothesitatetocontactme.
C.Itrustwewillbeabletofinalizethisagreement.
D.Alloftheabove.
5.Whichofthefollowingphrasesissuitableforapologizingforadelayinabusinessmatter?
A.Isincerelyapologizeforthedelay.
B.Iregrettheinconveniencethismayhavecaused.
C.Iamtrulysorryforthedelay.
D.Alloftheabove.
6.Whenrespondingtoacustomerscomplaint,whichoftheseresponsesismostprofessional?
A.Iunderstandyourfrustrationandwilldoeverythinginmypowertoresolvethisissue.
B.Imsorrytohearthatyourenotsatisfiedwithourproduct.
C.Letmelookintothisandgetbacktoyouassoonaspossible.
D.Alloftheabove.
7.Inabusinessconversation,whichofthesestatementsismosteffectiveinestablishingrapport?
A.Iappreciateyourinputonthisproject.
B.Itsgreattoworkwithsomeonewhosharesmyvision.
C.Ivalueyourexpertiseinthisfield.
D.Alloftheabove.
8.Whichofthefollowingphrasesissuitableforaskingforafollow-upmeeting?
A.Couldwescheduleanothermeetingtodiscussth
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