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商务英语内部沟通管理试题及答案
姓名：____________________
一、多项选择题（每题2分，共20题）
1.ThefollowingphrasesarecommonlyusedinbusinessEnglishinternalcommunication.Whichofthefollowingarecorrect?
A.Imgladtohearthat.
B.Couldyoupleaseprovidemewiththedetails?
C.Thisisnottherightsolution.
D.Iapologizefortheinconvenience.
E.Letsdiscussthismatterinmoredetail.
2.Whensendinganemail,itisimportantto:
A.Useaclearsubjectline.
B.Keepthemessageconciseandtothepoint.
C.Usepropergrammarandpunctuation.
D.Attachnecessarydocuments.
E.Alloftheabove.
3.Inabusinessmeeting,thefollowingphrasesareappropriate:
A.Letsgoovertheagenda.
B.Ihaveaquestionaboutthereport.
C.Isuggestwetakeabreak.
D.Ithinkweshouldprioritizethistask.
E.Alloftheabove.
4.Whenwritingamemo,itisimportantto:
A.Useaformaltone.
B.Provideaclearintroduction.
C.Usebulletpointsornumberedlists.
D.Avoidusingslangorjargon.
E.Alloftheabove.
5.Whichofthefollowingisaneffectivewaytoensureclearcommunicationinateam?
A.Regularmeetings.
B.Opencommunicationchannels.
C.Providingfeedbackandencouragement.
D.Alloftheabove.
6.Inabusinessletter,itisimportantto:
A.Useaprofessionaltone.
B.Provideaclearintroduction.
C.Useastructuredformat.
D.Proofreadtheletterbeforesending.
E.Alloftheabove.
7.Whengivingapresentation,thefollowingphrasesareuseful:
A.Thankyouforyourattention.
B.Letmeknowifyouhaveanyquestions.
C.Thisisasummaryofthekeypoints.
D.Iwillnowmoveontothenextsection.
E.Alloftheabove.
8.ThefollowingphrasesarecommonlyusedinbusinessEnglishinternalcommunication.Whichofthefollowingareincorrect?
A.Imlookingforwardtohearingfromyou.
B.Thisisawasteoftime.
C.Imsorryforthedelay.
D.Pleasegivemeacallwhenyouhaveachance.
E.Imnotsureaboutthisdecision.
9.Whenschedulingameeting,itisimportantto
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