企业价值观解读：信任文化与责任担当.pdfVIP

【信任】

价值判断：信任公司、客户、团队、伙伴，诚信守诺

对公司信任，为公司整体或长远利益考虑，勇于担当责任，秉持“1245”文化，为公司创造价值，共建美好未来。

对客户信任，以客户为，站在客户的角度思考问题，为客户最优质服务，并不断和改进客户服务，

找出背后在制度和流程中的，保障产品和服务的持续优化，根治问题。

对团队信任，大局为重，不计个人得失或短期得失，互相支持，团队合作；秉持开放心态，主动资源，建立

跨部门合作关系。

对伙伴信任，尊重他人价值，主动沟通信息；愿意向其他同事学习，认真地向他们征求意见和建议；打破边界，

及时调整自己的工作，产生协同效应，实现彼此共同目标。

【信任】

Valuejudgmentcriteria:Trustthecompany,customers,team,andpartners,andkeep

promiseswithintegrity

◆Trustthecompany,considerthecompanysoverallorlong-terminterests,bebraveenoughtotakeresponsibility,upholdthe1245culture,createvalueforthe

company,andbuildaterfuturetogether.

◆Trustcustomers,becustomer-centered,thinkaboutproblemsfromthecustomersperspective,providecustomerswiththebestqualityservices,and

constantlyreflectonandimprovecustomerservice,identifyloophointhesystemsandprocessesbehindthem,ensurethecontinuousoptimization

ofproductsandservices,andeliminateproblems.

◆Trustintheteam,focusontheoverallsituation,regardsofalgainsandlossesorshort-termgainsandlosses,supporteachother,and

workasateam;maintainanopenmind,activelyshareresources,andestablishcross-departmentcooperativerelationships.

◆Trustpartners,respectthevalueofothers,andproactivelycommunicateinformation;bewillingtolearnfromothercolleaguesandseriouslyseek

theiropinionsandsuggestions;breakboundaries,adjustyourworkinatimelymanner,createsynergy