不同层级IT部门角色与职责划分策略.pdfVIP

SplitofroandresponsibilitiesamongITdepartmentsatdifferentlevels

nning/buApplication

StrategyImplementationOperation

dgetingDevelopment

CorporateIT

CorporateBUIT

ProvincialIT

LocalloopIT

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不同层级IT部门之间的角色和职责划分在基础IT构建块上的

需求平台设计和实施/运营/

/架构

规范开发定制支持

规范

客户服务与计费服务提

供网络运营网络规划

网络元素管理

决策支持系统

人员

管理

库存管理

SplitofroandresponsibilitiesamongITdepartmentsatdifferentlevels

onthebasicITbuildingblocks

tform

Requirement/architectureDesignandImplementation/Operation/

specificationdevelopmentcustomizationsupport

specification

Customercareandbilling

ServiceProvisioning

NetworkOperations

Networknning

Networkelement

management

Decisionsupportsystems

Maintenanceworkforce

management

Inventorymanagement

Backoffice

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