利用微前端最大化客户体验现代化的价值-.docxVIP

MckunseyDigital

。

MaximizingthevalueofCX

modernizationwithmicrofrontends

Microfrontendshavehelpedcompaniesimproveproductivityby30to50percent—withoutaddingcapacity.How?Withaclearvisioninformedbycustomerexperienceandrobustgovernance.

mxf

ByErezEizenman

Leveragesdeepexpertiseinbusinesstechnologytohelpclientsacrosssectorscapturedigitalandtechnologytransformationopportunities

ByJakeMcGuire

Workswithclientsone-commercetechnologyandproductdevelopment

ByMcGregorFaulkner

Servesglobalpublicsectorandfinancialserviceinstitutionsondigitalandanalyticstransformations,withafocusonensuringorganizationsreachfulladoptionandscale.

ByRohitBhapkar

Advisesclientsondigitaltransformationsoftheircorebusinessacrossarangeofsectorswithadeepfocusinbanking

ByThanouThirakul

SpecializesinITmodernizationinthefinancialandpublicsectors

April24,2025-ThispostispartofaresearchcollaborationbetweenMcKinseyandRAVL.

AsMcKinseyhaswrittenpreviously,usingmicrofrontends—a

developmentapproachthatdividesafrontendapplicationintosmall,self-containedmodulesthatarebuiltanddeployedindependently—canallowcompaniestorapidlyupgradeaspectsoftheircustomerexperience(CX),

creatingvalueandenhancingperformancewithoutaddingcapacity(thatis,additionaldevelopers).Simplyput,whenimplementedproperly,micro

frontendscanhelpcompaniesuseexistingresourcesmoreefficientlyandeffectively,doingmorewithwhattheyalreadyhave.

Infact,McKinseyresearchshowsthatmanyorganizationsthathaveaCX-focusedstrategytoguidetheimplementationofmicrofrontendshave

achievedimpressiveoutcomes,includingthefollowing:

.reducingthetimetobuildanddeployanewreleasefromdaystominutes.speedingupdeliveryby30to50percentwiththesameresources

.a40to75percentimprovementinfrontendperformanceas