年沟通谈判策略和说服技巧.pptx

沟通谈判策略与说服技巧

NegotiationStrategies

andPersuasionSkills;;Negotiation.

－用不同的变量加以组合

签署阶段(Agreeing)

掌握好原则，在细节上要有弹性

－总结式，威胁式，选择式，让步式，休会式

Wewanttothinkinadvanceaboutwhattolistenfor—andwhattosay.

Patience(耐心).

运用创意整合双方的利益，制造各种配套

respectfulforceful

Patience(耐心).

win-winzero-sum;三.谈判的过程－八阶分析法的谈判架构与策略;;;7)承诺(Commitment)

Preparationcanhelpusthinkaboutthehumaninteraction—aboutthepeopleatthetable.

Limits(画地自限).

刚开始的让步要小，条件要多

Apathy(沉着).

Byoptionswemeanpossibleagreementsorpiecesofapossibleagreement.

辩论阶段(Arguing)

掌握好原则，在细节上要有弹性

Otherthingsbeingequal,anoutco