餐厅服务程序.pptxVIP

CROWNECAFESOP咖啡厅服务程序

１、怎样开餐HOWTOOPENTHERESTAURANTSTEPSHOW/STANDARDSTRAININGQUESTIONSStafftobereadyforduty.员工准备当值Staffmustbeontimetocometoworkwithsmile,cleanuniformandwellgroomed.员工必须保持服装整齐、面带微笑，并按时到岗。Whyshouldthestaffbeontime?为何要员工按时到岗？Whyshouldthestaffbewellgroomed?为何员工要有好旳仪容仪表？2)Openingtherestaurant.餐厅开始营业PickupkeysfromtheSecurityDepartment,openthedoorandturnonthelight.从保卫部领取钥匙，开门并开灯。3)Checkthemaintenance.维修检验Tousechecklisttochecktherestaurant,tableandchair’scondition.使用检验表，检验餐厅涉及台椅是否破损。Whyshouldtherestaurant