2026年航空公司空姐英语机上服务用语规范与实操试题.docxVIP

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2026年航空公司空姐英语：机上服务用语规范与实操试题

一、选择题（每题2分，共20题）

说明：以下每题提供四个选项，请选择最符合机上服务场景的答案。

1.Whenannouncingthemealservice,whichphraseismostappropriate?

A.Ladiesandgentlemen,thebeverageserviceisnowavailable.

B.Dinnerisserved.Pleaseassistyourselves.

C.Theentertainmentprogramwillbeginshortly.

D.Pleasefastenyourseatbeltsforlanding.

2.Howshouldaflightattendantrespondwhenapassengerasksforapillow?

A.Imsorry,butweverunoutofpillows.

B.Sure,hereisonepillowperpassenger.

C.Youcanuseyourownpillowfromtheoverheadcompartment.