2026客户关系管理CRM指数报告.docxVIP

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  • 2026-09-02 发布于河北
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2026

CRMINDEX

REPORT

AptitudeR

MadelineLaurano|Author

MadelineLauranoisthefounderandchiefanalystofAptitude

Research.Forover18years,Madeline’sprimaryfocushasbeenontheHCMmarket,specializingintalentacquisitionandemployeeexperience.Herworkhelpscompaniesbothvalidateand

re-evaluatetheirstrategiesandunderstandtheroletechnologycanplayindrivingbusinessoutcomes.ShehaswatchedHCMtransformfromaback-officefunctiontoastrategiccompanyinitiativewithafocusonpartnerships,experienceandefficiency.

KathrynRose|Contributor

KathrynRose

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