变革管理ChinaChangeMgt-IMBA英文讲义.pptVIP

? MSM 2000 Organizational Change Processes in China Dr. Geert W.J. Heling Maastricht April, 2002 Program (1) Introduction Basics of Change Current trends in China Fundamental issues in Organizational Change Phases in Change Processes: a model of Change Diagnosis: instruments and methods Designing a Change Program Structuring a Change Program Program (2) Dynamics of Change Interventions Implementation Resistance and how to handle it Role and position of Change agents Case presentations Integration Basics of Change What is change? Different ways of conducting change Context of organizat