MC16 未来组织的管理沟通.pptVIP

Lecture 16 Management Communication of Future Organizations Types of Management Communication of Future organizations Communication of Learning organization Communication of virtual organizational Communication based on network Communicative Characteristics of Learning Organization Common vision shared by all the members Organized by creative individuals Good at continual learning Flat structure Self management Redefined organizational boundary New leadership roles Comparison btwn Traditional and Learning Organizational Communication Models Traditional Org. （Chain） Learning Org. （All-the-way-through） Communication Elements of Learning Organization Organizational climate Management philosophy Quality of the managers Quality of the employees Communicative mechanism Communicative Characteristics of Virtual Organization Open Shared Timely Global Flexible Practical Communicative Model of Network ? ?? Major Communicative Forms of Network Electronic mail (E-mail) Internet Phone(IP) Internet Facsimile Internet press conference Communicative Characteristics of Network Spacious Timely Equal Pros and Cons of Network Communication Advantage： Great cut-down of communicative cost More smooth with both upward and downward communication Work made easy Beneficial to information exchange and sharing High safety Disadvantage： Great restriction on oral communication Overloaded information Expansion of horizontal communication Strategies for Effective Network Communication Establish and improve intranet Reinforce employee training Perfect effective feedback mechanism Role Play: 以10人为一小组组成一个团队对未来组织沟通的发展方向做一个讨论，讨论过程中尽量使整个沟通氛围保持融洽，一位成员讲叙自己的观点时，其他成员只能倾听，不能反驳，注意这种讨论主要是为了让一些新的不成熟的思想涌现，小组成员可以相互学习，借鉴，从而获得更多创新的见解。 * Intranet (within the firm) Extranet (with cooperative partner) Internet (other firms, customers) *