中外电子商务与新闻门户网站网络信息无障碍现状对比分析.docVIP

  中外电子商务与新闻门户网站网络信息无 障碍现状对比分析# 刘瑞琴，胡立斌，杨晨燕** 5 10 15 20 25 30 35 40 （西安交通大学管理学院，西安 710049） 摘要：网络信息无障碍是指利用一些先进的信息技术手段，让残障人士可以同正常人一样获 取网络信息资源。本文旨在分析中外网络信息无障碍建设现状，并对其进行对比。分别对国 内外电子商务网站和新闻门户网站进行了网络信息无障碍评估。经过方差齐性检验及非参数 检验，结果表明，中外网络信息无障碍建设水平都较低，而且国内网络信息无障碍建设水平 明显落后于国外。其中，国内电子商务网站可感知性与可操作性得分显著低于国外，出错点、 违反 WCAG 2.0 标准、A 类错误和违反 508 条款的数量分别显著高于国外；国内新闻门户网 站可感知性得分显著低于国外，违反 WCAG 2.0 标准、A 类错误、AA 类错误的数量都明显 高于国外。本文最后呼吁政府、企业等利益相关者关注残障群体的网络使用。 关键词：网络信息无障碍；网站评估；电子商务网站；新闻门户网站 中图分类号：G206.2 A Comparison of Chinese and Foreign E-Commerce and News Websites State of Web Accessibility LIU Ruiqin, OH Lih-Bin, YANG Chenyan (School of Management, Xian Jiaotong University, Xian 710049) Abstract: Web accessibility refers to the ability of people with disabilities to access to Web information successfully. This paper aims to analyze and compare the state of Web accessibility of Chinese and foreign e-commerce and news websites. Through variance homogeneity test and non-parametric tests, results suggest that both Chinese and foreign websites fare poorly in providing Web accessibility. In particular, Chinese websites’ state of accessibility lagged far behind that of foreign websites. Chinese e-commerce sites’ perceivable and operable scores are significantly lower than that of foreign e-commerce sites. The total number of errors, WCAG 2.0 errors, A errors and Section 508 errors are all significantly higher than that of foreign e-commerce sites. Chinese news sites’ perceivable score is significantly lower than that of foreign news sites. The number of WCAG 2.0 errors, A errors and AA errors are significantly higher than that of foreign news sites. Overall, our findings indicate that the Chinese government, corporations and other relevant parties should all invest more efforts to improve the state of Web accessibility. Keywords: Web accessibility; website evaluation; E-commerce websites; News websites 0 引言 网络正在改变着人们的日常生活，包括信息获取、购物、娱乐、社交、学习等方方面面， 使人们的生活变得更加便捷、丰富多彩。然而，如果网站建设不完善，将不能被一些特殊人 群使用，比如视障、听力