一、酒店管理的仪容仪表.pptVIP

第五章、行为规范 内容:仪容仪表 仪表即人的外表，一般来说，它包括人的容貌、服饰、个人卫生和姿态等方面。仪容主要是指人的容貌，是仪表的重要组成部分。仪表仪容是一个人的精神面貌、内在素质的外在表现。 仪容仪表是一个综合概念，它包括三个层次的含义。指人的容貌、形体、仪态等的协调优美。指经过修饰打扮以后及后天环境的影响形成的美。指其内在美的一种自然展现。 简单的发式 Conservative style - not too “trendy” 浏海应梳理整齐， 不可超眉毛 Fringes must be neat and must not touch the eyebrows 不可有细发蓬乱，散落 No wispy or frizzy hair 将头发塞至耳后，露出双耳 Hair should not cover ears 头发需梳理整齐，不可遮住脸颊 Hair must be styled away from the face and kept neat 在工作时间及工作岗位须随时保持发式整齐 Hair styles should maintain a fresh appearance throughout an employee’s shift 短发 Short Hair 中长发 Medium Length Hair 长发 Long Hair . 男员工发型 Hair - Male 头发长度不可触及衣领 Hair must not touch shirt collar  头发保持干净,不可有蓬乱的细发 Hair must be neat. (Not fluffy or messy) 手部 #1 -男员工与女员工 Hands #I -Female Male 手部 2 -男员工与女员工 Hands II (Female Male) 鞋袜 1 -男员工与女员工(Female Male) Shoes, socks and stockings I 脚部不可有任何装饰品 No ornament around ankles is allowed 袜子不可有任何破洞或抽丝 Wear clean undamaged stockings / socks 务必在更衣柜内多准备一双丝袜/袜子 Spare stockings/socks in the locker 随时保持鞋面平滑，光亮，干净 Shoes must be clean shinning 不可穿凉鞋、靴子、运动鞋 (工作要求除外)上班 No sandals, boots sports shoes (Unless it is your department’s uniform standard) 鞋袜 2 -男员工与女员工(Female Male) Shoes, socks and stockings 2 女员工的袜子应符合部门的标准 Stockings sould meet with the standards of departments 女员工不可穿带有花纹的长袜 Stockings with decorative patterns are not preferred 男员工应穿黑色短袜，或遵循部 门的标准 Male associates wear black socks 鞋子必须与着装相协调 Shoes must match the uniform * * Grooming Standard第一节、仪容修饰标准 Grooming Standard仪容修饰标准All staff should look clean, neat and tidy at all times.所有员工任何时候都应显得干净、整洁且清爽。   Female staff should have well-groomed hair. Long hair must be properly  tied up. Hair bands/clips should be black, dark blue, or dark brown. No  fancifully-colored hair. ? 刘海不要触及眉毛 ? 侧发要整齐地别在耳后 ? 头发用深色发带或发网束起 ? 不能把头发染成夸张的颜色 Male staff should be clean-shaven, with h