关于提高民航服务质量的研究论文.ppt

3. Air traffic control In general, most of the hidden faults in the routine inspection of the aircraft a timely manner, but it also can not guarantee that the aircraft equipment is not a sudden failure. Crew will monitor at any time any of the circumstances of the aircraft, the aircraft once during the implementation of the flight task failure, the crew to carry out the necessary checks in accordance with maintenance procedures to be judged, to analyze the phenomenon of fault, find fault source, then the phase India troubleshooting.The wide sea diving, the days of His Career, the reality of civil aircraft in the air like cars on the ground is subject to the limitations and influence of many factors, in short, the civil aircraft in the limited space, limited time and under conditions of limited take-off, landing and flight. Part of busy airports, air traffic in the overloaded aircraft departing often even wait for a long time taxiing on the ground, and this is a normal phenomenon. The impact of air traffic control once the flight is mainly two reasons. 4. Visitors reasons A variety of reasons for flight delays, and some belong to the irresistible natural factors. It is noteworthy that a number of human factors has caused flight delays, a new growth point. According to statistics, a result of passenger reason caused by flight delays accounted for 3% of the normal flight, and the number of delays due to aircraft failure is almost the same. The common scenario: Passengers late flights handled only arrived after the boarding formalities cut only time. For the convenience of passengers, the airport, the airline will try to help these late travelers smoothly catch the flight, but this will inevitably cause the flight delays, these quality services in certain areas also contributed to the habitual late arrival of some visitors. 5. Aircraft allocation Aircraft day implementation of the 6-10 domestic flights in the sky about 10 hours, plus in the ground, hop off, cleanin