台州移动分公司的绩效管理研究毕业论文.docVIP

毕业论文 （20_ _届） 台州移动分公司的绩效管理研究 摘 要 如今电信市场竞争越来越激烈，市场需求不断发展变化，3G网络越来越受到人们的关注，台州移动分公司以其丰富的服务经验，牢固的群众基础以及特色的通信业务受到广大用户的青睐。但是台州移动分公司市场的发展也面临着一系列的问题，尤为突出的是目前企业内的绩效管理混乱，无法发挥出公司的最大效能，以及对员工进行激励。 本文借鉴国内外的研究，探索和研究台州移动分公司的绩效管理。本文通过对绩效管理的理论基础进行深入的探讨，阐明绩效管理在人力资源管理中的地位和作用，强调绩效管理是一个持续沟通的过程，分析了台州移动分公司现行绩效管理存在的问题以及原因，结合台州移动分公司的实际情况对其绩效管理提出行之有效的对策和建议：（1）通过重新设计关键绩效指标将绩效管理与公司战略目标的实现紧密相连。（2）通过对各级组织和个人的绩效培训最终保证公司整体绩效目标的实现。（3）通过建立规范的绩效流程，实现绩效管理的公平。（4）绩效反馈的实现和绩效结果的运用。该绩效管理系统的建立为台州移动分公司公司战略目标的实现提供了有效的保障。 关键词：Abstract Today, the competition in the telecom market is more and more fierce, the market demand constant development and change, the 3G network get more and more attention, Taizhou mobile with its rich experience, a solid mass base and the characteristics of the communication business is favored by the customers. But the development of Taizhou mobile is also facing a series of problems. Especially the company’s performance management is in chaos at present. It can not play the companys maximum performance, and incentives for employees. This paper reference domestic and foreign researches, exploration and research performance management of Taizhou mobile. The paper deeply discuss about the theoretical basis of performance management, clarify the status and role of the performance management in human resources management,emphasis on performance management is a continuous process of communication, analyzes the Taizhou mobile’s performance management problems and reasons, combined with the actual situation of Taizhou mobile management, puts forward effective countermeasures and suggestions: 1. Through the redesign of key performance indicators to closely link performance management and corporate strategic objectives. 2. Organizations and individuals at all levels through training, the ultimate guarantee of the companys overall performance.3.By establishing standardized performance process, realize performance management of fairness. 4. Performance feedback realization and the use of perfor