刘春朝 任君庆 宁波市服务外包需求状况调查与研究.pdfVIP

2 0 10年 04 月 Apr1, 20 10 ( 第24 卷第 04 期) E a st C h in a E con om ic M an a gem en t ( V ol. 24, N o. 04 ) p =DO I 1013969 / 1issn11007- 5097120 101041004 宁波市服务外包需求状况的调查与研究 刘春朝, 任君庆 (宁波职业技术学院, 浙江 宁波 315800) [] 课题组采取定量研究和定性研究相融合的方法, 深入企业调研, 并结合宁波市经济现状和发展趋势, 从重构企业价值链和增强企业核心能力的角度揭示服务外包业务的管理规范化和技术示范与溢出等效应对宁波 企业竞争力提升的影响和作用, 并提出促进宁波市服务外包产业发展的对策和建议 [] 服务外包; 需求调查; 宁波 [] F 06115 [] A [] 1007) 5097( 2010) 04) 00 11) 05 Su r vey of Ser v ice O u t sou r cin g R equ ir em en ts Sta tu s Qu o in N in gb o LIU Chun2zhao, REN Jun2qin g (N ingbo P olytechn ic, N ingbo 3 15800, Ch in a ) Ab str ac t: Based on survey of variou s enterprises in N ingbo, th is article gets th e resu lts ofN ingb o econ om ic status quo an d developm ent tren d. N ext, by adoptin g th e w ays of quantitativ e an alysis and qua litative ana ly sis, th e article dem on stra tes th e effect of out sourc ing serv2 ices from the asp ects of recon stru ctin g value ch a in and prom oting core comp etence of ente rprises, an d proves th at th e standard m anagem ent system and technology sp illovers of ou tsourc in g serv ices in flu en ce the promotion ofN ingb o enterprises. comp eten ce. Lastly, th e article o2f fers th e solu tion and su ggestion s to N in gb o serv ice out sourc ing indu stry. K ey w ord s: serv ice outsourcin g; requ irem ents su rvey; N ingb o , , 42 8, ; 20, 510, 4 98, ;