商务口语基础2教参（1 5单元） Unit3教参.docVIP

Unit 3 Learning the Ropes Teaching Objectives Learn the expressions for reporting the arrangements, answering the phone calls, receiving visitors and offering hospitality. Familiarize the students with the office routine. Warming Up What are they doing in the following pictures? A. typing B. talking on the phone C. faxing D. having a meeting E. receiving visitors F. dictating Lead-in When you begin your new career, remember that you are still like students because what you face is a whole new thing. You are still learning new things. If you don’t understand, try to ask for advice from your colleagues. Besides, you should be ready to do a lot of trifles. You should be willing to work for your boss, who will always tell you where to go and what to do. And sometimes your boss or even your workmate will blame you for what you’ve done; and you may feel unhappy and tired, but remember you can learn a lot from these things. Chinese Version of the Situational Dialogues 对话 1：下午2点有个会议安排。 (早上九点，陈先生正坐在办公桌前，苏珊敲门。) 陈先生： 请进。 苏珊早上好，陈先生。 陈先生：早上好，苏珊。今天有重要的约会吗？ 苏珊：嗯，下午两点您有个会议，是和DTT公司的布朗先生商谈合同的。 陈先生：哦，可以把会议推迟到2：30吗？在2点的时候我要等一通纽约来的电话，一个很重要的电话。 苏珊：好的，陈先生。你一下这份合同的草稿，好吗？我们开会时要用到它。 苏珊：您需要复印几份，陈先生？ 陈先生：四份应该够了等等最好六份，对，就印六份。 苏珊：好的。还有其他事情吗？ 陈先生：哦，对了，那封写给特纳的信，今天一定要寄出去！ 苏珊：我知道了。 陈先生：很好，谢谢，可以把 DTT 公司的文件拿给我吗？我需要核对一下里面的一些信息。 苏珊：好的，我马上给您拿过来。（苏珊正要离开） 陈先生：等一下，待会儿你来的时候可以给我带杯咖啡来吗？ 苏珊：没问题。 陈先生：谢谢，苏珊。 苏珊：不客气。 Key to task 1 1. Can you take some minutes for me this afternoon? Can you send out a mass e-mail to the entire team? 2. I’ve finished writing the report on the word processor and running it through a spelling checker. I’ve arranged this report for you to examine, but I’m not sure which report form templates to use. 3. I’m going to sort these letters and answer the ones which need replies. I’ve checked all the mail, and I think you’d better see this letter from London first. It seems rather urgent. 4. turn on your answering machine call that supplier Task 2