Lecture 8Case Study----Whats wrong.ppt

Lecture 8:Case Study----Whats wrong? Group 4 members: 梁倩 陈冠鹏 梁舒婷 苏玉和 苏婉媛 陈苾璇 the leadership approach Feng took before It is a Democratic style. The approach she took is the supportive approach. Customize your headline here Master text styles Second level Third level Fourth level Fifth level supportive approach. Being friendly and approachable Showing concern for well-being and needs of employees Treating workers as equals Acting in a non-threatening way Customize your headline here Master text styles Second level Third level Fourth level Fifth level which approach she decided to follow in the future. Directive Approach Providing guidance and training Work scheduling Maintaining clear work performance standards Linking incentives directly to performance Developing clear work rules and procedures Customize your headline here Master text styles Second level Third level Fourth level Fifth level What led to Feng’s unsatisfactory management According to Herzberg’s Two-factor Theory 1950 双因子理论 motivating factors 激励因素: work-related factors that can lead to job satisfaction and motivate employees Employees become dissatisfied when they perceive factors in the left column as inadequate; they are commonly satisfied when factors in the right column are offered. Common factors identified by dissatisfied workers Common factors identified by satisfied workers Working conditions Achievement Supervision Responsibility Salary Recognition Job security Advancement Status Growth Customize your headline here Master text styles Second level Third level Fourth level Fifth level What led to Feng’s unsatisfactory management According to Skinner’s Reinforcement Theory 强化理论 -- suggests that both positive rewards for high performance and negative punishment for low performance reinforcement can influence employees’ behavior, and thus lead to high motivation; based on Skinner’s behavior modification 行为修正 Customize your headline here Master text styles Second