商务英语写作期摸试题helen.docVIP

商务英语写作期摸试题 学号 专业 商务英语 2009 秋季 姓名 曹连玉 分数 Write a claim letter in English to an exporter based in an English-speaking country, in which you are to claim for late delivery and damages over a particular shipment that you believe to be faulty. Make your claim as specific as possible, with concrete details, either imagined or experienced. Focus on a single product, and limit your letter to around 150 words. The following Chinese OUTLINE is for your reference: （25 marks） 我方已收到贵方按照我们所定的合同发送的货物。由于下列原因，我方要求贵方赔偿我们的经济损失 。 1.该货物没有在规定的时间内发送… 2. 只发送了部分货物… 3. 该货物含有下列缺陷… 4. 其他原因… 我方要求贵方赔偿我们….. ABC Company Ltd #10 Ninth Street, San Diego CA 93578 USA November 21, 2010 DEF　Company 908 Air China Plaza, No. 36 Xiaoyun Lu Chaoyang District Beijing 100015, China Dear Mike, We have received the TVs you delivered to us according to contract No. 12345 yesterday. However, we very much regret to inform you that we can not accept this shipment for following reasons. The goods should arrive at Tianjin Port before Oct. 31st, 2010. But we received the goods yesterday (Nov. 20, 2010). Maybe there is some unexpected delay by the bad weather. The B/L the shipment date on the B/L is Nov. 5, that means you shipped out the goods even later than the stipulated arrival time. We asked for the B/L for several times since the middle of October, always got the same reply that the B/L would be given soonest. Moreover, as we have ready signed the contracts with the supermarkets in Beijing, the delay in delivery has put us into great inconvenience and caused much trouble. Besides, we found you only sent 500 TV sets this time. However, we ordered 1000 sets. Additionally, 10 of them have no sound, which can’t be sold at the market and need the replacement urgently. I would appreciate it very much if you could give us a commercial discount of 10% as the compensation and send us another 510 computers for 10 broken ones and 500 new ones that you did not send to us by the end of this month.