家族企业信任危机和劳动关系信任调整_吴中伦.pdfVIP

科学学与科学技术管理 企业管理 家族企业信任危机与 劳动关系信任调整 吴中伦，陈万明 （南京航空航天大学 经济与管理学院，南京 210016 ） 摘要：劳动关系矛盾日益激化是我国当今家族企业劳动关系发展的现状，信任危机是制约家族企业构建和谐劳动关系的 关键因素。 指出了家族企业信任危机的根源，包括委托代理风险、特殊信任缺陷、家族文化制约、制度建设缺位、管理机制 落后；分析了信任危机对家族企业劳动关系互利性、规范性、公平性、 自主性、稳定性和持续性的消极影响；在此基础上， 提出了以相互信任行为的五个要素作为调整手段的家族企业劳动关系信任调整模式： 关系投资和信息沟通要素对劳动 关系的调整起协调作用，影响接受和控制减少要素对劳动关系的调整起适应作用，限制机会主义则对劳动关系的调整起 维护作用。 关键词：家族企业；信任危机；劳动关系；信任调整 中图分类号： 文献标志码： 文章编号： C939:F27 A 1002－0241(2009)09－0143－04 Trust Crisis and Labor Relations Trust Adjustment in Family Firm WU Zhonglun, Chen Wanming (School of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing 210016, China) Abstract: It is the present situation that labor relations contradictory intensify gradually for the labor relations＇ development of domestic family firm, trust crisis is the key aspect that restricts the harmonious labor relations construction of family firm． The paper points out the root of family firm trust crisis, including the principal－agent risk, the special trust flaw, the family culture restriction, the system construction vacancy and the management mechanism backwardness; analyzes the negative effect of trust crisis to the family firm labor relations mutual benefit, standards, fairness, independency, stability and endurance; Based on this, the paper proposes the family firm labor relations trust adjustment pattern by the five essential factors of mutual trust behavior to take the adjustment method: Relational investment and information communication factor coordinate labor relati