ORGANIZATIONAL CULTURE.ppt

ORGANIZATIONAL CULTURE What Is Organization Culture? There is no single widely accepted definition. Most common definition: the set of values that helps the organization’s employees understand which actions are considered acceptable and which actions are considered unacceptable. Definitions of culture have three things in common: They define culture in terms of the values that individuals in organizations use to prescribe appropriate behavior. They assume that values are usually taken for granted. They emphasize the stories and other symbolic means through which the values typically are communicated. Discussion Questions - Video How do the cultures of the three companies differ? How are they similar? How well do you think a UCP employee would fit in at one of the other companies? For which of these companies would you like to work? What predictions would you make for the impact of an economic decline on the culture of the 3 companies? Examine Elements of Culture Use form on p.331 to rate the culture of your company (past, present or school) Categorize the culture (p. 323-324) Think of an example ritual, story, symbol or use of language to typify your culture (Robbins, pp. 239-241) Share above with team members Team – vote on “best” and “worst” culture Match Between Your Needs an Culture – Check out Organizational Documentation /about_swa/mission.html /corpinfo.htm Modeling and Observing Exercise Page 327 Assignment of roles – Phyllis, Diane Pete Class – read the situation and all roles Role players - read situation your role Class – Read observer’s rating sheet (page 329). Make sure you know the criteria (see page 323) Organizational Change All organizations must and do change What can be changed Goals, strategies, technology, job design, structure, processes, culture, people How to change (process of change) Kurt Lewin’s model of unfreezing, change and refreezing Managing the Planned Change Process Use the scientific method Recognize the need for chan