分析报告：普华永道（PWC）：2020年保险业展望.pdf

/insurance Insurance 2020: Turning change into opportunity Insurers who anticipate and plan for change can create their own future January 2012 Contents Introduction 01 The key STEEP drivers 02 Implications for the future of your business 12 How to design your business strategy 16 to face the future Giving you the edge 19 Contacts 20 Introduction The future may be hard to predict, but need not be hard to prepare for. Insurers are grappling with the tough new business, investment and regulatory environments that are emerging from the financial crisis. The industry, however, also faces far broader challenges. Demographic shifts, the rise in power of the emerging markets and changing customer behaviour will all help shape the sector’s longer term future. Insurers who can anticipate and plan for change can create their own future. Others who are ‘fast followers’ will need to be agile enough to recognise the leaders and adopt similar strategies. The ‘survivors’ are likely to be focused on short-term performance. Which one are you? In this report we take a two-stage 1. Analysis of the key market 2. Implications for insurers’ business 1 2 approach (see Figure 1) to help you drivers. We have conducted models. Our second stage is an address this key question and to extensive research to develop