Process Mapping amp; Value Stream Mapping课件.pptVIP

Process Mapping Value Stream Mapping 2009 Quality Training Karin Stricker UW-Stout Description Introduction into Process Mapping and Value Stream Mapping: Discuss differences and applications of the two methods. Describe a successful approach of a process mapping project. Learning Objectives Learn how to map a business process Identify weaknesses and problem areas of the process Learn about possible problem resolutions Definitions Process Mapping is a hierarchical method for displaying processes that illustrates how a product or transaction is processed. is a visual representation of the work-flow either within a process - or an image of the whole operation. should allow people unfamiliar with the process to understand the interaction of causes during the work-flow. /dictionary/Process_Map-101.htm 4/20/2009 Example Cross-functional flow-chart (HR Lean Project) Definitions (cont’d) Value stream mapping is a tool that helps you to see and understand the flow of material and information as a product or service makes its way through the value stream. is typically used in Lean. /dictionary/Value_Stream_Mapping-413.htm 4/20/2009 Example Process Mapping vs. Value Stream Mapping Value Stream Mapping gathers and displays a far broader range of information than a typical process map. tends to be at a higher level (5-10 boxes) than many process maps. tends to be used at a broader level, i.e. from receiving of raw material to delivery of finished goods. tends to be used to identify where to focus future projects, subprojects, and/or kaizen events /dictionary/Value_Stream_Mapping-413.htm 4/20/2009 Processing Time vs. Lead Time Lead time: Period of time between the initiation and the completion of any process Processing time: Actual amount of time spent working on a product or service. Note: Lead time can easily be reduced by eliminating interfaces, whereas reducing processing time requires usually investments in better equipment and training. Example: Gantt Chart Process