2_ communication works.pptVIP

Communication works!! Objectives of this course After finishing this course, you are expected to be able to : Learn how to be an effective communicator Improve your interpersonal relationship know how to communicate effectively in your dorm, your class, and eventually, your workplace Prepare for a good job interview Resolve conflicts, establish relationship, apologize, criticize… Your grade will come from Class attendance 20% home assignment 30% class performance Final paper 50% Today’s Objective Describe the importance of communication in work, service, and civic context define the communication process and explain how it works Describe three communication situation in context Examine your current communication skills and identify areas for growth Why do we need to learn about communication? What can communication help me? The importance of communication “Top executives from Fortune 500 companies rate communications skills as the most important quality for business leaders.” --Business Section New York Times Communication to business “There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn and practice the art of communication.”  --Max De Pree, Author The Art of Leadership Why to me? Why we don’t communicate? Discuss with your partner about the reason why we don’t communicate. 1 We are Shy.2 We have fear. Fear of Rejection…fear of getting hurt…fear of hurting someone…fear of losing someone 3 Ego Why Should I? 4 Arrogance I know everything 5 Ignorance I don’t need that 6 I am elder or senior or bigger or having more experience. Importance of communication Silence is Gold but Speech is Platinum. Then—— What is Communication? Sending a message Getting your point across Sharing ideas and feelings, attitudes… A Piece of Cake?? Communication is complex 1, C is more than speaking and listening 2, C. is transactional 3, C. involves sharing of meanings 4, C. depends on fee