e-service quality formation Evidence from airline websites in Taiwan.docVIP

Interdisciplinarity: perceptions of the value of computer-supported collaborative work in design for the built environment??Original Research ArticleAutomation in Construction While relationships and trust are now commonly accepted as central to conducting business both within and across organizations, literature provides only minimal guidance as to how relationships and trust in inter and intra-organizations are created. Moreover, the role that information technology could play in building trust has largely been ignored. This paper describes an Internet-based process for building trust betw