惠普外包服务介绍.pptVIP

* 14 Nov 2007 HP Confidential 中国部分的外包客户 MNC (global contract) MNC (regional coverage) MNC (local coverage) Local Enterprise Manufacturing (Hi-tech Auto) Manufacturing (Extended) FSI China Development Bank SO SO SO IO IO IO AO IO AO Remark : SO = Strategic Outsourcing, AO = Application Outsourcing, IO = Infrastructure Outsourcing * 14 Nov 2007 HP Confidential Best-in-class solutions China Development Bank: The contract was awarded to HP because of its strength in providing comprehensive end-to-end IT solutions and its track record in outsourcing Innovation Procter Gamble: We are excited about the opportunity to partner with one of the most innovative companies in the world.” Strategic partnering Bank of India: HP partnered with best-in-class banking solutions provider to implement and deliver long-term strategic advantage to the bank Choice CIBC: “HP doesn’t enter into the conversation with a proprietary interest in their technologies.“ Collaboration Nokia: “In the end, it is totally up to people – their ability and willingness to collaborate.” Employees 92% retention rate after 2 years for employees hired as part of a deal Flexibility Nokia: “We have greater flexibility in terms of service levels and billing through the new service-based model.” CIO Insight “HP leads the pack in customer satisfaction.” HP External TCE Surveys 89% of clients rated their service Good to Excellent Technology Business Research Ranked HP No.1 in customer satisfaction by corporate IT service and support vendors 为何选择惠普-客户之声 Culture Capabilities Customer Satisfaction * 14 Nov 2007 HP Confidential 中国的外包客户 集成运维管理服务 ISM 客户端管理服务 EUWS 外包服务 Outsourcing * 14 Nov 2007 HP Confidential Thank You! One of the most effective ways of bridging the gap between business and IT – and building an agile environment – is to simplify the daily management of IT in what has become an increasingly complex and dynamic IT environment. That’s the second of the five imperatives. Here again, HP Ser