面向敏捷型企业的竞争情报与知识管理整合研究要点.docVIP

密 级：学校代码10075 分 类 号：学 号Classified Index: CODE: 10075 U.D.C: NO: 040952 A Dissertation for the Degree of M.Management Research on Adaptive Enterprise-oriented Competitive Intelligence and Knowledge Management Integration Candidate: Liu Zhihui Supervisor: Prof. Gu Xiaohua Academic Degree Applied for: Master of Management Specialty: Library Science University: Hebei University Date of Oral examination: May , 2007摘 要 知识经济的到来和经济全球化的发展使得社会经济生活的节奏明显加快，企业竞争日趋激烈。企业外部环境的巨变，也使企业面临着前所未有的挑战和机遇，为与迅速变化的外部环境相适应，企业必须做出相应调整，也就是要成为敏捷型企业。如何通过竞争情报与知识管理的整合，充分提高企业对外部变化的敏感性和对内部各种资源的充分利用，对提升企业的竞争力有着重要的意义。 本文首先分析了知识经济给企业运营所带来的挑战，简述了对企业敏捷性的要求。通过文献调查的方法，总结了竞争情报与知识管理异同，在此基础上分析了竞争情报与知识管理交叉互融的互动关系。分别从技术、组织结构、人力资源管理、企业文化和反竞争情报等几个方面对竞争情报与知识管理的整合进行了分析。 本文的创新之处主要体现在以下几个方面：首先，系统地分析了竞争情报与知识管理的异同和两者的关系。其次，按系统观点较完整地分析了竞争情报与知识管理的整合方法，并提出了竞争情报与知识管理整合的技术模型和组织结构模型。最后，尝试从反竞争情报角度对两者的整合进行了分析研究。 关键词 竞争情报 知识管理 敏捷型企业 知识经济 Abstract The advent of knowledge-based economy and the globalization of Economy make the social and economical life changing greatly, and the enterprises are facing even more strenuous market competition. The great change outside gives enterprise unprecedented challenges as well as opportunities. Only the fittest survive, so enterprise must make adjustment to go in according with the outside, that’s means to be adaptive enterprise. So it is of great significance to the enterprise’s competency for competition to integrate competitive intelligence (CI), with knowledge management (KM) to be more sensitive to outside and make full use of enterprise resources. This dissertation analyzes the challenges knowledge-based economy brings to operation of enterprise, and makes a brief introduction to the adaptive enterprise. The author makes a comparison between competitive intelligence and knowledge management systematically by literature research. The last part analyzes the interactive relati