- 1、本文档共35页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 5、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 6、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 7、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 8、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
Telephone English.ppt
Telephone English 电话英语 打电话 This is …… May I speak to… 接电话 What can I do for you? 打电话 自报家门 表明目的 正文 对方就是你要找的人 对方不是你要找的人 挂电话 自报家门 This is …speaking from... This is 1234567 表明目的 May I speak to … May I have extension 212 Can you please put me through…OR personnel department? Is this Mr. stone?? Is this the Engineer department?? Is this … office?? 打电话时间不大恰当 I‘m sorry for calling you this late/early. I hope Im not disturbing you. I hope I didnt wake you up. 电话内容 若对方就是你要找的 对方不是你要找的人可以要求转 Can you please put Icy on the phone? Can you please help transfer the call to her? 若你要找的人不在,你的事又不紧急 I will call back. Nothing important, thank you. Please help let her call 1234567 back. Please let her know that Jane called. Can I leave a message? 若事情紧急 It is urgent, can I have her telephone number? This is an emergency. I need to get in contact with him right now Could you tell me where I can reach her/him? 打错电话 I am sorry, I had the wrong number. Can I check the number? Is it 1234? I am sorry, I must misdialed. Im afraid I have the wrong number. Oh, sorry for troubling you.? 接电话 自报家门 询问对方是谁有什么事 对方找的是你本人 对方找的不是你 电话正文 挂电话 自报家门 This is …speaking, what can I do for you? Matlock telecom, how can I help you? Customer service, may I help you? 商务英语基础01_baofeng.avi Good morning, Bibury system, can I help you? 询问对方是谁什么事 对方找的是你 This is Icy speaking. Speaking. It is she. That is me. Icy speaking. May I know who is that?/who is speaking. 对方找的不是你(最好也问下对方是谁有什么事,尤其找领导的。) Whom do you want to speak to? Hold on please, I will transfer the call. Just a second, I will put her on the phone. I will put you through. 让你久等了 Are you still there sir? I am sorry to keep you waiting. I am sorry to have kept you waiting. I am sorry for the delay. 不方便接电话 若要找的人不在或者不方便接电话 I am sorry, she is not available right now. She is in a meeting now. Sorry, she is on another line. Would you like to hold/stay on the line? She has a visitor right now. Can I take a message? OR
文档评论(0)