- 9
- 0
- 约8.09千字
- 约 7页
- 2016-04-24 发布于重庆
- 举报
服务中心常用英语
服务中心常用英语
1 请问您贵姓? 对不起,请您重复一次好吗?
May I have your name? / Would you give me your name ? I beg your pardon ? (pardon , please ?)
2 请拼写客人的名字好吗?
How to spell the guests name please ?
3 对不起,因线路问题我听不清楚您说话,请重新打一次好吗?
Im very sorry .I cant hear clearly. Could you call it again ?
4 能告诉我客人是哪里人吗?
Would you tell me where the guest comes from ?
5能告诉我客人是哪家公司的吗?
Would you tell me which company the guest it from ?
6 对不起,我们在酒店的名单上找不到客人的名字。
Im sorry .We cant find the guest name on our hotel list.
7 介意我把电话转接到接待处让他们为您查一下,好吗?
Would you mind connecting the line to reception to check it ?
8我再帮您查一下,请稍等。
I will check it for you again . Just a moment please.
9 很抱歉,让您久等了。
I am sorry to have kept you waiting .
10请您重复一遍您说的,好吗?
Could you repeat what you said ? / I beg your pardon ?
11 请您讲慢一点(大点声),好吗?
Could you speak more slowly (loudly)?
12 请稍等,我将为你转接。
Wait a moment, please . I will connect /transfer it for you .
13 您好,先生。这里是总机,您有一个外线电话,介意我接入您的房间吗?
How are you , sir ? This is the operator . You have an outside line . May I put through ?
14晚上好,丹尼斯先生,布鲁斯先生的电话,请问您是否需要接听?
Good evening ,Mr . Dennis, Mr Bruce is on the line (phone) now . Would you like to take it ?
15 对不起,先生,他的电话占线,请您稍后再拨。
I am sorry , sir . The line is busy now ,Could you please call back later .
16 对不起,先生,电话无人接听,请您稍后再拨或留言。
I am sorry ,sir . Nobody is answering ,Could you please call back later or leave a message .
17 让我重复一次您的信息吧。
Let me repeat your message .
18 对不起,我听不懂您说什么,我可以帮您转接给大堂副理吗?
Sorry I cant follow you. May I put you through to the assistant manager?
19 对不起,先生,房间电话未挂好,转不进去。
I am sorry ,sir .The phone is restricted , I cant get through.
20 对不起,先生,我们不可以透露客人的房号。
I am sorry ,sir . Were not allowed to disclose our guests room number .
21我是758房客,有人给我留言吗?
I am staying in room 758./ I am the guest of room 758. Did anyone leave message for me ?
22 我的电话留言灯一闪一闪的,是否有我的留言?
The message light flashes constantly . Is there any message for me ?
The message light is flashing . Does that mean I have a message ?
23 对不起先生,我们暂时
原创力文档

文档评论(0)