管理学历史教程.pptVIP

Gales(2003)： “Gales emphasized that Six Sigma is very similar to Total Quality Management in that both focus on identifying , quantifying , and eliminating errors in business processes.” Harry(1998): reduce errors Six Sigma PryorWhite(1987,2007)： “Strategic Quality Management involves the intergration of improvement initiatives into the Strategic Management of an organization.” Strategic Quality Management Conclusions and Recommendations The paper’s structure and conclusions Some ideas of our team * Frederick W. Taylor’s Scientific Management Principles: Relevance and